Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
clean
spacious
uninterested staff
busy breakfast hour
8.6/10
Great
Rooms
8.3
Location
9.3
Service
8.7
Dining
8.3
Guest reviews
8.6/10
based on 5 reviews
8.6
8.6/10 based on 2804 reviews
Ashley
United States,
May
2024
8.2/10
My stay at the hotel was overall pleasant. The room had a unique window in the roof, though the garden view was more of a wild jungle. It was a bit warm initially but got better soon enough. The service was exceptional, with helpful recommendations and a welcoming atmosphere. The location was convenient, a short walk from the main historic district and the train station. The dining experience was satisfying with a nice variety of fresh foods. The facilities were clean and well-maintained.
Rooms
7.0
The room had an interesting roof window and a garden view, albeit a bit wild. It was warm at first but improved quickly.
Service
9.0
The service was excellent with friendly staff offering great recommendations.
Location
8.0
The hotel's location was convenient, close to the historic district and the train station.
Dining
8.0
The dining experience was enjoyable with a good variety of fresh food.
Facilities
9.0
The facilities were clean and well-maintained.
Jessica
United States,
July
2023
9.0/10
My stay at the hotel was just lovely! The rooms were so spacious and comfortable, and the whole place was incredibly clean. The breakfast was more than satisfying and the location at the back was quiet and convenient. However, I did find the staff a bit uninterested when I had questions during the busy breakfast hour.
Rooms
9.0
The rooms were very nice and clean, making for a comfortable stay.
Service
8.0
The staff were very friendly and provided clear instructions on how to get around Salzburg.
Location
10.0
The location couldn't be better as the neighborhood was safe and quiet, and it was only a short walk to the city center.
Dining
9.0
The breakfast was very nice with a variety of options, from bread to fresh fruits to hot tea or coffee.
Facilities
9.0
The facilities were great and had everything I needed during my stay.
clean
uninterested staff
Raymond
United States,
July
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were beautiful and spacious, and surprisingly quiet even with closed windows to block out street noise. The service was exceptional, with a lovely and helpful lady assisting us even before our arrival. The location was perfect, just minutes from the train station, making it easy to travel around Salzburg. The dining experience was delightful with a great variety of choices. Overall, a fantastic hotel with excellent service and amenities.
Rooms
9.0
The rooms were beautiful and spacious.
Service
9.0
The service was top-notch, with the staff being extremely friendly and helpful.
Location
10.0
The location was spot on for us, near the bus and train stations, and a short walk to the town center.
Dining
8.0
The dining experience was great, with a good variety of choices.
Facilities
9.0
The hotel had all the facilities we needed for a comfortable stay.